So seriously….I call up ATT today with the intent of converting my dynamic IP address over to a static one. I believed this to be a rather simple request….I was wrong…..very wrong. My first challenge was trying to actually get to the orders department (The department that I was told last night I needed to talk with)….their phone navigation system is impossible at it’s best and downright hellish at its worst. I manage to get where I believed I needed to be, only to be wrong and have to be transferred. I should make a note here, each time I am transferred, I have to give them my account number and name all over again. I’m on hold for about 10 minutes here while they are doing God knows what…. Anyway, so I get transferred and the lady says yeah, we can do it, but you have to talk to our business people. She sends me to them and gives me their phone number to call them directly. After another 10 minutes on hold, I manage to get routed to a guy that, you guessed it, has to transfer me. He was at least nice enough to stay on the line to make sure that I got to the correct person. He now sends me BACK to the same damn number I called the first time to yet ANOTHER person that has to transfer me. Him and I sit on hold for about 15 minutes here before I finally arrive at a lady that can actually do this. She confirms all my details, gives me a call back number, and tells me that it will be ready on the 20th. I spend 45 minutes on hold and getting transferred for what took just a minute or two in the end. Now seriously people, was that really that damn hard!?